![]() We have found the order and have attached a copy of the invoice for your reference. We're sorry to hear you're having trouble with our product. posted 2:44 PM Hi *****, Thanks for contacting us today. Created by Avatar***** 12:24 PM Avatar Leonard J. SLA Plan: - None - Due Date: Help Topic:ěilling Last Message: 12:24 PM Last Response: 4:19 PM Ticket Details License Key:ēGS-J94-2RM Operating System: Windows 10 Ticket Thread (3) Tasks Avatar ***** posted 12:24 PM The software is slowing my laptop way down. Ticket #373834 Slowing laptop Status: Open Priority: Normal Department: General Inquiry Create Date: 12:24 PM Source Website: User: ***** (1) Email: *********************** Source: Assigned To: Leonard J. The user opened a support ticket on Augat 12:24p ET using the email address: *********************** Our support team responded to the ticket on Augat 2:44p ET which is just over 2 hours later. Finally, I called my credit card company to dispute the charge. Today, Jleft a voice message, The product they offer sounds interesting however, unable to get to talk to a live person and no instructions how to use the product, it makes it difficult to deal with a company that does not respond. On JI sent another email at 10:58AM and another ticker #763041 - again requesting a refund. ![]() The breakdown as follows: $39.95 photo cleaner, one year license extension for $9.95 and a Replay Capture Suite for $29.95 ! I immediately received via email for this "unwanted purchase" Immediately, after I received the invoice I emailed them back and got a ticket number #520761. Instead of a free trial run my card was charged $79.85. On JI was trying to check out the "Duplicate Photo Cleaner" product offered by Webminds Inc - It took me to a tab for a "free" trial, however I had to fill out the form with contact information and card number - which I did.
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